Targeted Industry: Call Center & Back Office

Springfield has a strong track record of successful customer-service call centers. T-Mobile, Chase Card Services, ANPAC, AT&T, and TeleTech all operate significant, well-performing centers with more than 4,300 total employees. The work ethic of the employees and their friendly attitudes make customer service a natural fit.

The call center market in the Springfield region is well-suited for additional centers dealing in specialized customer service. Health care, financial services and technical support are all very viable options in the Springfield market. Training incentives and a community college committed to workforce development make locating a customer service center in Springfield easy.


Market Information

Existing Call Center & Employment Data
Average Wage & Salary Data
Map of Springfield Call Center Operations
Springfield's Telecommunications Capabilities

Learn more about call centers in Springfield


Available Call Center Facilities


Sq. Ft.


 1600 W Jackson St, Ozark, MO, Former Facso Building



3253 E Chestnut Expy, The Frisco Building



 3534 E Sunshine St, Sunshine Technology




1949 E Sunshine St, Corporate Center



1661 N Boonville Ave, Boonville Building




Springfield Call Center News



May 9, 2011

Gold Mountain Communications adding 140 new jobs

August 5, 2010

Expedia Inc. announces 500 new jobs

June 1, 2010

Gold Mountain Communications adding 140 jobs

May 29, 2010

TeleTech Hiring 300 in Springfield

Mar. 17, 2010

Chase call center hiring

Feb. 24, 2010

Expedia Inc. to lease former Springfield-Branson National Airport terminal building

Jan. 18, 2010

Travel business wants to hire 'up to' 150 telemarketers in Springfield MO

Nov. 13, 2009    

T-Mobile named one of Springfield's Choice Employers

Oct. 01, 2009

Verizon closing Springfield customer service center

Dec. 17, 2008

Wyndham Vacation Resorts to lay off 400

Nov. 08, 2008

TeleTech to Add 250 Jobs in City

Oct. 03, 2008

Call Center's Closing Idles 75 People

Aug. 21, 2007

Company Calling for 350 New Workers

Jul. 17, 2007

Closure Leaves 197 Without Jobs

Dec. 04, 2006

T-Mobile #1 "Best Place To Work"

Jul. 07, 2006

SunRocket to Open Springfield Call Center

Oct. 25, 2005

T-Mobile Call Center Brings 700 New Jobs

Map Room »

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Data Profile »

Full data profile on the Springfield Metro Area.

Targets »

Industries the Springfield area provides a distinct advantage toward.

Business Climate Comparison Tool »

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Contact Information

Ryan Mooney, CEcD
Toll Free: 800-879-7504
Phone: 417-862-5567

Springfield Business Development Corporation

202 S. John Q. Hammons Pkwy
Springfield, Missouri 65806