Springfield, Missouri The Official Economic Development Site for the Springfield Metro Region

Targeted Industry: Call Center & Back Office

Springfield has a strong track record of successful customer-service call centers. T-Mobile, Chase Card Services, ANPAC, AT&T, and TeleTech all operate significant, well-performing centers with more than 4,300 total employees. The work ethic of the employees and their friendly attitudes make customer service a natural fit.

The call center market in the Springfield region is well-suited for additional centers dealing in specialized customer service. Health care, financial services and technical support are all very viable options in the Springfield market. Training incentives and a community college committed to workforce development make locating a customer service center in Springfield easy.

 

Market Information

Existing Call Center & Employment Data
Average Wage & Salary Data
Map of Springfield Call Center Operations
Springfield's Telecommunications Capabilities

 

Available Call Center Facilities

Facility	Sq. Ft.	Plug-and-Play
1410 W. Bennett	20,211	no
2855 S. Kansas Expressway	20,160	no
1570 W. Battlefield	20,000	no
1600 W. Jackson, Ozark	20,000+	yes
2155 W. Chesterfield	28,834	no

 

Springfield Call Center News

Date	Headline
June 1, 2010	Gold Mountain Communications adding 140 jobs
May 29, 2010	TeleTech Hiring 300 in Springfield
Mar. 17, 2010	Chase call center hiring
Feb. 24, 2010	Expedia Inc. to lease former Springfield-Branson National Airport terminal building
Jan. 18, 2010	Travel business wants to hire 'up to' 150 telemarketers in Springfield MO
Nov. 13, 2009	T-Mobile named one of Springfield's Choice Employers
Oct. 01, 2009	Verizon closing Springfield customer service center
Dec. 17, 2008	Wyndham Vacation Resorts to lay off 400
Nov. 08, 2008	TeleTech to Add 250 Jobs in City
Oct. 03, 2008	Call Center's Closing Idles 75 People
Aug. 21, 2007	Company Calling for 350 New Workers
Jul. 17, 2007	Closure Leaves 197 Without Jobs
Dec. 04, 2006	T-Mobile #1 "Best Place To Work"
Jul. 07, 2006	SunRocket to Open Springfield Call Center
Oct. 25, 2005	T-Mobile Call Center Brings 700 New Jobs